Privacy Policy — Rayx SalesDesk

Publisher: Datarayx Insight

Last updated: 3 November 2026 (phone app added)

Contact: datarayx.insight@gmail.com

Rayx SalesDesk is a Chrome extension, with a companion phone app (Rayx SalesDesk Mobile), that helps businesses record orders and send payment requests, receipts and quick replies on WhatsApp Web.

What the extension handles

• Order records you type in: customer name, an optional WhatsApp number, items, amount, status, notes and reminder times.
• Your settings: business name, currency, payment link, bank details and message templates.
• The name of the chat you have open in WhatsApp Web. It is read so the panel can show that customer's orders and fill in their name. The extension does not read, store or copy your message history.
• A technical error log: the last 50 problems, such as "message box not found". It is used only for the problem report, which you copy and send yourself. It contains no customer names, amounts or message text.

Sales figures on the dashboard are calculated in your browser from these records. Nothing extra is collected to produce them.

Where it is stored

All of the information above is stored only on your computer, inside your Chrome browser's extension storage. None of it is sent to Datarayx Insight or to any server, and none of it is shared with third parties. The extension does not use analytics, tracking or advertising.

Data leaves your browser only when you choose to send it:

• when you export a CSV, backup file or problem report, which is saved to your own computer or copied for you to send;
• when you insert a message into a chat and press send in WhatsApp yourself.

The phone app (Rayx SalesDesk Mobile)

The phone app at rayx-salesdesk.vercel.app/app handles the same kinds of information as the extension, and stores it only on your phone, in the browser's storage for that app. It is not sent to Datarayx Insight or anyone else. When you send a payment request, receipt or quick reply, the app opens WhatsApp with the message already typed, using WhatsApp's own click-to-chat link; the message is only sent if you press send in WhatsApp. If you share a WhatsApp message into the app, its text stays on your phone as part of a new order. The website hosting the app keeps standard technical server logs (such as IP address and time of visit) and does not use analytics or tracking.

Permissions

• Access to web.whatsapp.com: to read the open chat's name and to place your message into the message box. The extension never presses send.
• Storage: to keep your orders and settings on your device.
• Alarms and notifications: to remind you about follow-ups you scheduled.
• Side panel: to show the SalesDesk panel next to WhatsApp Web.

Deleting your data

To delete everything, remove the extension at chrome://extensions. For the phone app, uninstall it and clear the site's data in your browser settings. You can also delete individual orders and replies inside the panel.

Children

The extension is a business tool and is not directed at children.

Changes

If this policy changes, the new version will be posted here with a new date.

Rayx SalesDesk is not affiliated with, endorsed by or sponsored by WhatsApp or Meta. WhatsApp is a trademark of WhatsApp LLC.